PerceptX Inc. ("PerceptX") respects your privacy. This policy explains how we handle personal and protected information, consistent with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). It does not cover third-party websites we link to, which operate under their own policies.

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Information we collect

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We collect personal information you provide directly, such as your name, email address, and the content of your message when you contact us or subscribe to our newsletter. When you visit our website, we may automatically collect technical data such as your IP address, browser type, and pages viewed.  Our website and services are directed at business users. 

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Please do not send us confidential information until we have relevant confidentiality and other agreements in place. An unsolicited message does not create a client relationship and may not be treated as confidential.

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How we use it

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We use personal information to respond to your inquiries, deliver communications you have requested, operate and improve our website, and meet our legal and professional obligations. We do not sell personal information.

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Disclosure

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We may share personal information with service providers who help us operate our website, email, and newsletter, under obligations to protect it. We may also disclose information where required by law. Some of our service providers and operations are located outside Canada, including in the United States and Singapore, and information held in those jurisdictions is subject to their laws.

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Cookies

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Our website may use cookies and analytics tools to understand how the site is used. You can adjust your browser settings to refuse cookies, though some features may not work as a result.

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Your rights

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You may ask to access or correct the personal information we hold about you, or to withdraw your consent, by contacting us at the address below. You may unsubscribe from our newsletter at any time using the link in each message.

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Retention and security

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We keep personal information only as long as needed for the purposes described here or as required by law, and we use reasonable safeguards to protect it.

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Contact

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If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca or 1-800-282-1376.

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Changes

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We may update this policy from time to time. The current version and its effective date are posted on our website.

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